Warranty
Warranty, stated plainly.
- New vehicle
- 3 years or 100,000km, whichever comes first after purchase
- Genuine parts
- 12 months / 20,000km on parts purchased from accredited dealers (terms and conditions apply)
- First service
- First service at 1,000km
Where to go
Bring your warranty to us.
Every accredited Toyota dealer in Nigeria can perform warranty service. We recommend returning to the dealership that sold you your vehicle — for us, that means continuing and personal interest in your Toyota.
If you are touring or relocating and a problem arises, consult a local Toyota dealer. Warranty service may not be provided by the local dealer, because your Toyota vehicle may not comply with the regulatory or environmental requirements of that country.
Warranty questions
The answers the source states.
Warranty is an assurance by the manufacturer that it will repair, replace or adjust at its option any factory installed part that is defective in materials or workmanship under normal use, at no cost to the customer. It clearly states the terms and conditions under which a warranty could be given, the specific period covered, etc. (Terms and conditions apply.)
3 years or 100,000km, whichever comes first after purchase.
Book an appointment with our workshop, who will look at your complaint and confirm whether it falls under warranty. If it does, you will be asked for your warranty booklet, where the date of delivery is established; necessary repairs are carried out and the claim raised through Toyota (Nigeria) Limited to the manufacturer.
Our workshop can take care of your warranty problem, provided you produce a warranty booklet that shows the delivery date of the vehicle.
Warranty covers only defective parts due to the manufacturer's fault, and not vehicle replacement.
First service is to be done at 1,000km.
Not recommended, as they lack the technical know-how and the equipment to carry out the job. This will also lead to forfeiture of your warranty benefits.
SSC is an exercise carried out when there is a need to conduct checks on the quality of certain parts of a vehicle which may be defective, for possible replacement or repair.
Toyota (Nigeria) Limited participates in recalls based on advice from the manufacturer if the models affected are included in the Nigerian line-up.
Through adverts, calls and letters to affected customers. You can also contact us to confirm whether your vehicle is affected.